# Insurance **URL:** https://community.novulo.com/c/insurance/14.md [Latest](https://community.novulo.com/latest.md) · [Categories](https://community.novulo.com/categories.md) · [Tags](https://community.novulo.com/tags.md) --- ## [Training - Implementation specialist](https://community.novulo.com/t/training-implementation-specialist/906)
**Author:** [@Jurg](https://community.novulo.com/u/Jurg)\ **Replies:** 9\ **Last updated:** [May 28, 2026, 7:41am UTC](https://community.novulo.com/t/training-implementation-specialist/906 "2026-05-28T07:41:56Z")
You’ve made it through the first stretch of the Novulo Insurance Academy. You’re a starter implementation specialist. We’re proud you’re here! This post is our space. Drop your questions, reactions, thoughts, or anythin… --- ## [SUIV product (1. Product setup) functional configuration insurance solution](https://community.novulo.com/t/suiv-product-1-product-setup-functional-configuration-insurance-solution/585)
**Author:** [@Frank](https://community.novulo.com/u/Frank)\ **Replies:** 0\ **Last updated:** [December 10, 2024, 7:28pm UTC](https://community.novulo.com/t/suiv-product-1-product-setup-functional-configuration-insurance-solution/585 "2024-12-10T19:28:51Z")
This work instruction is part of the guide Setting up your insurance solution. Prepare Perform a careful analysis of the product to be configured. Our workshop and backlog templates can help request all necessary info… --- ## [Insurance product data model and concepts](https://community.novulo.com/t/insurance-product-data-model-and-concepts/659)
**Author:** [@Reinier](https://community.novulo.com/u/Reinier)\ **Replies:** 0\ **Last updated:** [November 12, 2025, 2:33pm UTC](https://community.novulo.com/t/insurance-product-data-model-and-concepts/659 "2025-11-12T14:33:16Z")
Insurance data model and concepts The insurance software branch uses a lot of generic Novulo concepts and applies them in the context of insurances. This article aims to give an overview of the tables that are used in … --- ## [Know Your Customer (KYC) and Customer Due Dilligence (CDD)](https://community.novulo.com/t/know-your-customer-kyc-and-customer-due-dilligence-cdd/841)
**Author:** [@Jurg](https://community.novulo.com/u/Jurg)\ **Replies:** 0\ **Last updated:** [November 11, 2025, 9:16am UTC](https://community.novulo.com/t/know-your-customer-kyc-and-customer-due-dilligence-cdd/841 "2025-11-11T09:16:24Z")
Disclaimer: this article is a work in progress. Purpose Know Your Customer (KYC) processes help you verify the identity and trustworthiness of your customers. This is not just good practice, in many cases, it is a leg… --- ## [5. Renewals - Prolongation processes](https://community.novulo.com/t/5-renewals-prolongation-processes/797)
**Author:** [@Jurg](https://community.novulo.com/u/Jurg)\ **Replies:** 0\ **Last updated:** [August 15, 2025, 2:31pm UTC](https://community.novulo.com/t/5-renewals-prolongation-processes/797 "2025-08-15T14:31:46Z")
This work instruction is part of the guide Setting up your insurance solution. Prolongation is an important process within the world of insurance. Prolongating (renewing) an insurance policy means extending it. In N… --- ## [Setting up your insurance solution](https://community.novulo.com/t/setting-up-your-insurance-solution/582)
**Author:** [@Frank](https://community.novulo.com/u/Frank)\ **Replies:** 0\ **Last updated:** [December 10, 2024, 3:44pm UTC](https://community.novulo.com/t/setting-up-your-insurance-solution/582 "2024-12-10T15:44:06Z")
This📘 Guide walks you through the key topics involved in setting up and maintaining your Novulo insurance solution. From getting started to configuring and going live. :light\_bulb: Tip: use the table of contents in the… --- ## [Manual policy application (2. Policy Request for new & existing clients) functional configuration insurance solution](https://community.novulo.com/t/manual-policy-application-2-policy-request-for-new-existing-clients-functional-configuration-insurance-solution/793)
**Author:** [@Jurg](https://community.novulo.com/u/Jurg)\ **Replies:** 0\ **Last updated:** [August 13, 2025, 1:32pm UTC](https://community.novulo.com/t/manual-policy-application-2-policy-request-for-new-existing-clients-functional-configuration-insurance-solution/793 "2025-08-13T13:32:09Z")
This work instruction is part of the guide Setting up your insurance solution. This work instruction outlines the steps to manually create an insurance policy for a customer, including associated objects and coverages… --- ## [Training - Developer](https://community.novulo.com/t/training-developer/917)
**Author:** [@Jurg](https://community.novulo.com/u/Jurg)\ **Replies:** 0\ **Last updated:** [April 17, 2026, 1:26pm UTC](https://community.novulo.com/t/training-developer/917 "2026-04-17T13:26:00Z")
You’ve made it! You’re a starter developer, congrats. We’re proud you’re here! This post is our space. Drop your questions, reactions, thoughts, or anything that’s been bouncing around in your head. We read everything. … --- ## [Custom product (1. Product setup) functional configuration insurance solution](https://community.novulo.com/t/custom-product-1-product-setup-functional-configuration-insurance-solution/790)
**Author:** [@Jurg](https://community.novulo.com/u/Jurg)\ **Replies:** 0\ **Last updated:** [August 12, 2025, 3:05pm UTC](https://community.novulo.com/t/custom-product-1-product-setup-functional-configuration-insurance-solution/790 "2025-08-12T15:05:04Z")
This work instruction is part of the guide Setting up your insurance solution. This article aims to guide you step-by-step through the product configuration required for policy administration. For general insight and … --- ## [Chain communication (9) functional configuration insurance solution](https://community.novulo.com/t/chain-communication-9-functional-configuration-insurance-solution/818)
**Author:** [@Jurg](https://community.novulo.com/u/Jurg)\ **Replies:** 1\ **Last updated:** [September 24, 2026, 12:27pm UTC](https://community.novulo.com/t/chain-communication-9-functional-configuration-insurance-solution/818 "2026-09-24T12:27:03Z")
Purpose of functionality In the processes surrounding quoting, signing, renewing, and terminating insurance policies, many different parties in the chain play a role. Parties that all want to be informed in their own w… --- ## [Organization and contract configuration](https://community.novulo.com/t/organization-and-contract-configuration/791)
**Author:** [@Jurg](https://community.novulo.com/u/Jurg)\ **Replies:** 0\ **Last updated:** [August 13, 2025, 10:05am UTC](https://community.novulo.com/t/organization-and-contract-configuration/791 "2025-08-13T10:05:54Z")
This work instruction is part of the guide Setting up your insurance solution. Insurance market In the insurance market, different parties can be involved in the flow of premium payments and commissions. Although a cu… --- ## [Insurer and MGA premium collection](https://community.novulo.com/t/insurer-and-mga-premium-collection/867)
**Author:** [@Jurg](https://community.novulo.com/u/Jurg)\ **Replies:** 0\ **Last updated:** [December 10, 2025, 3:19pm UTC](https://community.novulo.com/t/insurer-and-mga-premium-collection/867 "2025-12-10T15:19:43Z")
Insurer collection :light\_bulb: Tip: read more on chain communication. Imagine we have a policy in Novulo that is collected by the insurer (1)\*: Note: For a ‘My Organization Delegated Authority’ choose collection b… --- ## [VRA and NVGA reports](https://community.novulo.com/t/vra-and-nvga-reports/842)
**Author:** [@Jurg](https://community.novulo.com/u/Jurg)\ **Replies:** 0\ **Last updated:** [December 10, 2025, 2:13pm UTC](https://community.novulo.com/t/vra-and-nvga-reports/842 "2025-12-10T14:13:58Z")
Purpose As an underwriter, you’re required to periodically share clear and reliable insights into your delegated insurance portfolio. In Novulo, you can easily generate the VRA (Volmacht Result Analysis) and NVGA repo… --- ## [Setting up Identity and Access Management (IAM)](https://community.novulo.com/t/setting-up-identity-and-access-management-iam/840)
**Author:** [@Jurg](https://community.novulo.com/u/Jurg)\ **Replies:** 0\ **Last updated:** [December 10, 2025, 2:24pm UTC](https://community.novulo.com/t/setting-up-identity-and-access-management-iam/840 "2025-12-10T14:24:34Z")
Purpose Identity and Access Management (IAM) helps you control who can access what in your Novulo solution. It ensures users only see and do what they’re supposed to. Keeping your solution secure, compliant, and easy t… --- ## [6. Claim Submission - Claim entry backend](https://community.novulo.com/t/6-claim-submission-claim-entry-backend/811)
**Author:** [@StevenPrick](https://community.novulo.com/u/StevenPrick)\ **Replies:** 0\ **Last updated:** [September 3, 2025, 8:40am UTC](https://community.novulo.com/t/6-claim-submission-claim-entry-backend/811 "2025-09-03T08:40:36Z")
This work instruction is part of the guide Setting up your insurance solution. Claim entry When a claim is reported you can create the claim in Novulo manually. A claim is always created on a policy, navigate to the … --- ## [Policy acceptance (3. Policy assessment and issuance) Functional configuration insurance solution](https://community.novulo.com/t/policy-acceptance-3-policy-assessment-and-issuance-functional-configuration-insurance-solution/788)
**Author:** [@Jurg](https://community.novulo.com/u/Jurg)\ **Replies:** 0\ **Last updated:** [August 12, 2025, 12:51pm UTC](https://community.novulo.com/t/policy-acceptance-3-policy-assessment-and-issuance-functional-configuration-insurance-solution/788 "2025-08-12T12:51:07Z")
This work instruction is part of the guide Setting up your insurance solution. In this step, it is assessed whether the requested risk is acceptable and whether the insurance can be issued under the specified terms. A… --- ## [8. Financial Processes - Import bank statements](https://community.novulo.com/t/8-financial-processes-import-bank-statements/816)
**Author:** [@StevenPrick](https://community.novulo.com/u/StevenPrick)\ **Replies:** 0\ **Last updated:** [September 4, 2025, 1:46pm UTC](https://community.novulo.com/t/8-financial-processes-import-bank-statements/816 "2025-09-04T13:46:45Z")
This work instruction is part of the guide Setting up your insurance solution. This documentation describes step by step how to configure the bank statement functionality within the Novulo Application. It is based on … --- ## [Customer entry (2. Policy Request for new & existing clients) functional configuration insurance solution](https://community.novulo.com/t/customer-entry-2-policy-request-for-new-existing-clients-functional-configuration-insurance-solution/792)
**Author:** [@Jurg](https://community.novulo.com/u/Jurg)\ **Replies:** 0\ **Last updated:** [August 13, 2025, 10:30am UTC](https://community.novulo.com/t/customer-entry-2-policy-request-for-new-existing-clients-functional-configuration-insurance-solution/792 "2025-08-13T10:30:24Z")
This work instruction is part of the guide Setting up your insurance solution. A client relation in the Novulo environment could either be a person as well as an organization. Both types of clients can be added in the… --- ## [7. Claim Settlement - Create claim transaction](https://community.novulo.com/t/7-claim-settlement-create-claim-transaction/815)
**Author:** [@StevenPrick](https://community.novulo.com/u/StevenPrick)\ **Replies:** 0\ **Last updated:** [September 4, 2025, 1:09pm UTC](https://community.novulo.com/t/7-claim-settlement-create-claim-transaction/815 "2025-09-04T13:09:44Z")
This work instruction is part of the guide Setting up your insurance solution. A transaction is always added to an existing claim. In the main menu, navigate to the “Customers” tile. Select the client for whom the clai… --- ## [3. Policy assesment and Issuance - functional configuration insurance solution](https://community.novulo.com/t/3-policy-assesment-and-issuance-functional-configuration-insurance-solution/586)
**Author:** [@Frank](https://community.novulo.com/u/Frank)\ **Replies:** 0\ **Last updated:** [December 10, 2024, 10:25pm UTC](https://community.novulo.com/t/3-policy-assesment-and-issuance-functional-configuration-insurance-solution/586 "2024-12-10T22:25:48Z")
Policy Assesment and Issuance In this guide, we’ll cover how to set up policy assesment and issuance in the Novulo Underwriting Solution. Follow the videos or step-by-step instructions for each type to ensure proper conf… --- ## [7. Claim Settlement - Add a reserve](https://community.novulo.com/t/7-claim-settlement-add-a-reserve/814)
**Author:** [@StevenPrick](https://community.novulo.com/u/StevenPrick)\ **Replies:** 0\ **Last updated:** [September 4, 2025, 12:36pm UTC](https://community.novulo.com/t/7-claim-settlement-add-a-reserve/814 "2025-09-04T12:36:13Z")
This work instruction is part of the guide Setting up your insurance solution. A reserve means that an insurer sets aside money to cover future obligations. In practice, this means the insurer calculates or estimates … --- ## [Quotation process and comparison (2. Quote Request for new & existing clients) functional configuration insurance solution](https://community.novulo.com/t/quotation-process-and-comparison-2-quote-request-for-new-existing-clients-functional-configuration-insurance-solution/796)
**Author:** [@Jurg](https://community.novulo.com/u/Jurg)\ **Replies:** 0\ **Last updated:** [August 15, 2025, 12:49pm UTC](https://community.novulo.com/t/quotation-process-and-comparison-2-quote-request-for-new-existing-clients-functional-configuration-insurance-solution/796 "2025-08-15T12:49:50Z")
This work instruction is part of the guide Setting up your insurance solution. Create a quotation Novulo offers the functionality to generate quotes in the back office. When creating a quotation, a ‘draft policy’ is g… --- ## [8. Financial Processes - Month-end closing](https://community.novulo.com/t/8-financial-processes-month-end-closing/813)
**Author:** [@StevenPrick](https://community.novulo.com/u/StevenPrick)\ **Replies:** 0\ **Last updated:** [September 3, 2025, 9:15am UTC](https://community.novulo.com/t/8-financial-processes-month-end-closing/813 "2025-09-03T09:15:28Z")
This work instruction is part of the guide Setting up your insurance solution. Introduction Correctly closing a financial year and month is essential for ensuring the accuracy and completeness of financial reporting. … --- ## [Amendments (4. Policy Amendments) Functional configuration insurance solution](https://community.novulo.com/t/amendments-4-policy-amendments-functional-configuration-insurance-solution/789)
**Author:** [@Jurg](https://community.novulo.com/u/Jurg)\ **Replies:** 0\ **Last updated:** [August 12, 2025, 1:23pm UTC](https://community.novulo.com/t/amendments-4-policy-amendments-functional-configuration-insurance-solution/789 "2025-08-12T13:23:09Z")
This work instruction is part of the guide Setting up your insurance solution. Mutation Process Once an insurance policy has been finalized, you can no longer make changes to the original data. If something still need… --- ## [8. Financial Processes - Account receivable management](https://community.novulo.com/t/8-financial-processes-account-receivable-management/812)
**Author:** [@StevenPrick](https://community.novulo.com/u/StevenPrick)\ **Replies:** 0\ **Last updated:** [September 3, 2025, 9:14am UTC](https://community.novulo.com/t/8-financial-processes-account-receivable-management/812 "2025-09-03T09:14:35Z")
This work instruction is part of the guide Setting up your insurance solution. Purpose of this document The purpose of this documentation is to describe best practices and configuration options for accounts receivable…