Question:
When converting a lead to an opportunity/order, the leadstakeholders are not automatically transferred to salesstakeholders.
Current situation:
-
Lead is created with one or more leadstakeholders
-
Lead is converted to sales (opportunity/order)
-
Sales record is created, but salesstakeholders remain empty
-
Stakeholders need to be re-entered manually
Expected behavior:
- Leadstakeholders should be copied to salesstakeholders during conversion
Questions:
-
Is there a standard process or workflow step that handles this stakeholder transfer?
-
Does this need to be configured manually via a setting in the application?
-
Is there a component that already does this?
Any guidance would be appreciated!